Contact Points — Democracy
Democracy is provided by Dimitrios Daskaleas, trading as FineApps (sole proprietor), Athens, Greece. Every contact point below is read by a person. We accept messages in English and Greek.
1. Users (EU Digital Services Act, Art. 12)
democracy@fineapps.gr, subject "Democracy". For questions about the app, your account, a moderation decision or a request to reconsider one, write here. You do not have to use automated tools: a person reads and answers every message.
2. Reporting Illegal Content
The quickest way is the Report button on every question, answer and profile in the app. You can also email democracy@fineapps.gr, subject "Democracy report", with:
- why you believe the content is illegal or breaks our terms;
- where it is — the link to the question, answer or profile;
- your name and email (optional, except where the law requires them, but needed if you want to hear the outcome);
- a statement that you believe in good faith that the report is accurate and complete.
We confirm every report and tell you what we decided.
3. Authorities (EU Digital Services Act, Art. 11)
Single point of contact for the authorities of EU Member States, the European Commission and the European Board for Digital Services: democracy@fineapps.gr, subject "DSA authority — Democracy". Languages: English and Greek.
4. Terrorist Content Removal Orders (Regulation (EU) 2021/784)
Contact point for removal orders: democracy@fineapps.gr, subject "Removal order — Democracy". Orders are acted on within one hour of receipt, at any time of day. Languages: English and Greek.
5. Orders for Data (e-Evidence and Other Legal Process)
European production and preservation orders (Regulation (EU) 2023/1543), orders under Article 10 of the Digital Services Act, and orders of Greek prosecutors and courts: democracy@fineapps.gr, subject "Legal order — Democracy". Our establishment for receiving them is FineApps, Athens, Greece. Languages: English and Greek. What we hold, and what we cannot disclose because we never hold it, is set out in section 10 of our Privacy Policy.
6. Personal Data
Requests about your personal data go to the controller: democracy@fineapps.gr, subject "Democracy privacy". You can delete your account in the app (Settings → Delete account), with the web form at https://fineapps.gr/democracy-delete, or by email. You may also complain to the Hellenic Data Protection Authority (www.dpa.gr).
7. Someone in Danger
If someone's life or safety is at immediate risk, call your local emergency number first (112 in the EU). Then tell us at democracy@fineapps.gr, subject "Urgent — threat to life"; we pass information about such threats to the police without delay.